Privacy Policy for Pet Cremation UK
Last updated: 18th July 2024
Introduction Pet Cremation UK ("we", "our", or "us"), company number 15806074, registered at Office 4276 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of information:
2.1 Personal Information:
- Name
- Contact information (email address, phone number)
- Postal address
- Payment information (processed securely through third-party payment processors)
2.2 Non-Personal Information:
- Browser type
- IP address
- Device information
- Usage data
How We Use Your Information
We use your information to:
- Facilitate connections between pet owners and cremation service providers
- Process transactions
- Improve our services
- Communicate with you about our services
- Comply with legal obligations
Legal Basis for Processing
We process your data based on:
- Your consent
- The necessity to perform our contract with you
- Our legitimate interests, which do not override your fundamental rights and freedoms
Data Sharing and Disclosure
We may share your information with:
- Cremation service providers to fulfil your requests
- Third-party service providers who assist in our operations
- Legal authorities when required by law
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.
Cookies
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@petcremation.org.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Complaints
If you are unsatisfied with our response to a privacy concern, you have the right to lodge a complaint with the Information Commissioner"s Office (ICO).
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.